We like to keep it simple. Our family has been in business for a very long time (Grampa, Dad and my Brother and I,) and personally stand behind all the repairs, installations, adjustments and advice we give to you, our customer.
1If we SUPPLY the part or parts and our plumber installs them, we give you a simple straight forward warranty. 1 full year from completion of the plumbing repair or installation on Both Parts and Labor.
2If We DO NOT supply the part or parts we give and our plumber installs them, we will warranty our Labor only for 90 days in most cases. The reason behind this is, if the plumbing part you supplied is defective or is not performing as it is supposed to, but our plumber installed it correctly we may not warranty the labor. We diagnose what the problem. Sometimes it is a simple repair that we may just take care of for you at no charge in appreciation of your patronage. If there is going to be a charge, we let you know up front before we go any further what it will take to fix and how much it will cost.
To avoid issues and unpleasantness, this is one of the reasons we like to supply all the parts that are used, then there is never a question as to if it should be under warranty if something goes wrong
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